Terms and conditions


Because each PetPic portrait, LoveLetters and Bespoke Name Canvas are painted to order, I will do everything in my power to ensure that you love it! But if for any reason you don’t love it when you see it I will refund you straight away. No quibbles.

Just return the portrait to me within 14 days and I will refund you in full upon receipt.

In the highly unlikely situation that the portrait arrives to you and is damaged (I package up very carefully & thoroughly)! Again, return to me within 14 days and get a full refund / or ask me and I will re-paint.

The 50% deposit is non-refundable once I have booked in your slot.

I like to use the images I paint on all the social medias. If you would prefer me not to just say the word and I won’t. Sometimes I also have to reproduce artwork for galleries and exhibitions, again if you would prefer I didn’t use your pet please just say during our initial email chats.